Shipping policy

Shipping Policy

At bossy.lifestyle, we’re committed to getting your order to you as quickly and smoothly as possible. Below you’ll find everything you need to know about how we ship, how we handle pre-orders, and what to expect once your items are on the way.

Order Processing Times

All in-stock orders are processed within 1–3 business days.

During peak periods, sales events, or new product launches, processing times may be slightly longer — but we always work hard to ship your order as fast as possible.

Shipping Within Australia

Once your order has been dispatched, delivery timeframes typically are:

  • Standard Shipping: 2–8 business days

  • Express Shipping: 1–3 business days

Shipping times may vary depending on your location and courier delays.
Tracking will be emailed to you as soon as your order ships.

Worldwide Shipping

We offer international shipping to selected countries.
Delivery timeframes vary, but typically range from:

  • Standard International: 7–21 business days

International customers are responsible for any customs duties, taxes, or import fees.

Pre-Orders (IMPORTANT)

Some items may be available for pre-order, which allows you to secure your item before it arrives in stock.

When purchasing a pre-order item:

  • Your order will ship once the product arrives at our warehouse.

  • Estimated delivery dates are provided on the product page and in your confirmation email.

  • Pre-orders often have longer wait times due to production and freight schedules.

  • If you order in-stock and pre-order items together, your order will ship once all items are available, unless otherwise stated.

If you’d prefer to receive in-stock items sooner, we recommend placing two separate orders.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email.
You can use this link to follow your parcel’s journey until delivery.

Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on stock levels and warehouse locations.

Don’t worry — you’ll receive tracking details for each shipment.

Missing, Lost or Delayed Parcels

If your parcel appears to be delayed or hasn’t arrived within the expected timeframe:

  1. Check your tracking link for updates.

  2. Allow an additional 2–3 business days during peak periods or courier delays.

  3. If your parcel has not arrived within 20 days of dispatch, please contact us and we’ll help investigate.

Incorrect Shipping Details

Entered the wrong address? It happens!

  • If your order has not yet shipped, email us immediately at lisa@bossylifestyle.com.au and we’ll update it for you.

  • If your order has already shipped, you may be able to redirect it through your tracking link.

  • Orders delivered to an incorrect address due to incorrect details provided at checkout cannot be replaced or refunded.

Please double-check your shipping information before completing your purchase.

Need Help?

If you have any questions about shipping or need support with your order, we’re here to help.

📩 Email: hello@bossylifestyle.com.au